Cookie Policy

This Cookie Policy explains how Dreams Yatri (OPC) Private Limited (hereinafter referred to as “Dreams Yatri”, “Company”, “we”, “our”, or “us”) uses cookies, tracking technologies, pixels, web beacons, analytics tools, and similar technologies when users access or use our website, mobile website, future mobile applications, advertisements, social media pages, CRM systems, and other digital platforms (collectively referred to as the “Platform”).

This Cookie Policy should be read together with the Privacy Policy, Terms & Conditions, and other applicable policies of Dreams Yatri.

By continuing to browse or use the Platform, users consent to the use of cookies and similar technologies in accordance with this Cookie Policy.

If a user does not agree with the use of cookies, such user may disable cookies through browser settings or discontinue use of the Platform.

Cookies are small text files or data files stored on a user’s computer, mobile device, tablet, or browser when visiting a website or digital platform.

Cookies help websites recognize users, remember preferences, improve website functionality, personalize user experience, analyze traffic patterns, optimize marketing campaigns, and provide relevant advertisements or recommendations.

Cookies may be temporary (“session cookies”) or permanent (“persistent cookies”) depending upon their purpose and duration.

Dreams Yatri uses cookies and similar technologies for various operational, analytical, security, marketing, and performance-related purposes.

Cookies may be used for:

• improving website functionality,
• remembering user preferences,
• analyzing user behavior,
• enhancing browsing experience,
• personalizing travel recommendations,
• managing login sessions,
• optimizing website performance,
• conducting marketing campaigns,
• running remarketing advertisements,
• fraud prevention,
• security monitoring,
• tracking booking behavior,
• measuring advertisement effectiveness,
• improving customer experience.

Cookies may also help Dreams Yatri understand user interests, destination preferences, booking trends, browsing behavior, and website interaction patterns in order to improve services and marketing strategies.

Dreams Yatri may use session cookies, persistent cookies, analytical cookies, performance cookies, functionality cookies, advertising cookies, remarketing cookies, social media cookies, and security-related cookies depending upon the functionality of the Platform.

Session cookies are temporary cookies that remain active only during a user’s browsing session and are automatically deleted after the browser is closed.

Persistent cookies remain stored on the user’s device for a specified period and help remember user preferences, login details, language settings, travel interests, and previous interactions with the Platform.

Analytical and performance cookies help Dreams Yatri understand website traffic, visitor behavior, user journeys, conversion tracking, and interaction analytics for improving website performance and operational efficiency.

Advertising and remarketing cookies help Dreams Yatri and its marketing partners display relevant advertisements, promotional offers, travel packages, destination recommendations, and remarketing campaigns across search engines, websites, social media platforms, and third-party advertising networks.

Social media cookies may be used when users interact with social sharing tools, embedded content, advertisements, or campaigns connected with platforms such as Instagram, Facebook, LinkedIn, X (Twitter), YouTube, WhatsApp, or similar platforms.

Dreams Yatri may use third-party tools, platforms, and services which may place cookies or tracking technologies on the user’s device.

Such third-party services may include:

• Google Analytics,
• Google Ads,
• Meta Pixel,
• Facebook Ads Manager,
• YouTube Analytics,
• CRM platforms,
• payment gateways,
• marketing automation tools,
• live chat systems,
• affiliate systems,
• customer support tools,
• advertising networks,
• analytics providers.

These third parties may independently collect information regarding user interactions, browsing behavior, advertisement engagement, device information, IP addresses, referral sources, and website usage data in accordance with their respective privacy and cookie policies.

Dreams Yatri shall not be responsible for the cookie practices, policies, or technologies implemented by third-party service providers.

Dreams Yatri may use remarketing technologies and advertising cookies to display personalized travel advertisements, promotional campaigns, destination offers, package recommendations, and travel-related content to users across websites, search engines, social media platforms, and digital advertising networks.

These technologies may track user interactions including:

• website visits,
• package searches,
• abandoned bookings,
• inquiry submissions,
• advertisement clicks,
• browsing behavior,
• destination interests.

Users may continue to see Dreams Yatri advertisements after visiting the Platform due to remarketing technologies used by advertising partners and digital marketing platforms.

By accessing or continuing to use the Platform, users consent to the placement and use of cookies and similar technologies in accordance with this Cookie Policy.

Users may withdraw consent or modify cookie preferences through browser settings or applicable cookie preference tools available on the Platform, subject to technical limitations.

Disabling cookies may affect certain functionalities, features, booking processes, personalization features, login sessions, or overall user experience on the Platform.

Most internet browsers provide users with options to manage, restrict, block, or delete cookies through browser settings.

Users may choose to:

• block all cookies,
• delete stored cookies,
• disable third-party cookies,
• receive notifications before cookies are stored,
• clear browsing data periodically.

However, disabling cookies may limit the functionality of certain sections of the Platform and may affect booking processes, personalization features, login functionality, or service accessibility.

Information collected through cookies and tracking technologies may include:

• IP address,
• browser type,
• device information,
• operating system,
• geographic location,
• referral URLs,
• browsing behavior,
• session duration,
• pages visited,
• clicks and interactions,
• search preferences,
• advertisement engagement,
• booking interests,
• website usage analytics.

Such information may be combined with other information available to Dreams Yatri in accordance with the Privacy Policy.

Dreams Yatri adopts reasonable security measures to protect information collected through cookies and tracking technologies from unauthorized access, misuse, alteration, or disclosure.

However, users acknowledge that no internet-based technology or electronic storage system can guarantee complete security.

Dreams Yatri reserves the right to revise, update, amend, or modify this Cookie Policy at any time without prior notice.

Users are advised to periodically review this Policy for updates or changes.

Continued use of the Platform after modifications shall constitute acceptance of the revised Cookie Policy.